Shipping Policy
At SV Leather, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.
1. Shipping Coverage
SV Leather currently delivers orders within Pakistan.
We work with reliable courier services to deliver your products to the address provided at checkout.
2. Order Processing
Orders are normally processed after they are successfully placed and confirmed.
Our team may contact you by phone or email to confirm your order details, particularly for Cash on Delivery orders.
Orders are generally dispatched within 1–3 business days, unless otherwise stated on the product page.
Orders placed during weekends, public holidays, promotional periods, or periods of unusually high demand may require additional processing time.
3. Delivery Time
After dispatch, delivery usually takes approximately 3–7 business days, depending on your location and courier service.
Delivery times are estimates and may vary due to:
- Customer location
- Courier delays
- Weather conditions
- Public holidays
- High order volumes
- Unforeseen circumstances
Remote areas may require additional delivery time.
4. Shipping Charges
Applicable shipping charges will be displayed at checkout or communicated to you before your order is confirmed.
From time to time, SV Leather may offer free shipping promotions or special delivery offers. Any such offer will be subject to the terms displayed during the promotion.
5. Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders within Pakistan.
If you choose COD, please ensure that someone is available at the provided delivery address to receive the order and make the required payment.
Customers are requested to place COD orders only when they genuinely intend to receive them.
6. Accurate Delivery Information
Customers are responsible for providing complete and accurate delivery information, including:
- Full name
- Active phone number
- Complete delivery address
- City
- Relevant area or landmark
SV Leather is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
7. Delivery Attempts
The courier may make one or more delivery attempts depending on its delivery procedures.
If the customer is unavailable, refuses to receive the package, provides an incorrect address, or cannot be contacted, the shipment may be returned to SV Leather.
Additional delivery charges may apply if the customer requests the order to be shipped again.
8. Delayed Deliveries
While we do our best to deliver orders within the estimated timeframe, delays can occasionally occur.
SV Leather is not responsible for delays caused by circumstances outside our reasonable control, including courier issues, severe weather, road closures, public holidays, natural events, or other unforeseen circumstances.
If your order appears to be significantly delayed, please contact our customer support team and we will assist you in checking its status.
9. Damaged Packages
Please inspect your package when you receive it.
If the package appears seriously damaged, please contact SV Leather Customer Support as soon as possible.
If the product itself is damaged or defective, please contact us within 7 days of receiving your order and provide photographs or video evidence where requested.
For more information, please see our Return & Exchange Policy.
10. Undelivered or Returned Orders
If an order is returned to SV Leather because of:
- Incorrect address
- Incorrect phone number
- Customer unavailability
- Refusal to accept the package
- Failure to respond to the courier
we may contact the customer to arrange further delivery.
Additional shipping charges may apply for re-delivery.
11. Contact Us
If you have questions about your shipment or delivery, please contact:
SV Leather
Customer Support: 0303 7229588
Email: abdulhaqmalik80@gmail.com